Privacy and Cookie Policy

1. Privacy Policy

VivaMK Network Ltd

VivaMK Network Ltd ("VivaMK", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect any personal information that you provide when using our website.

Information We Collect

We may collect the following information:

• Name
• Contact information including email address 
• Address details for order fulfilment
• Account information for Partners/Distributors
• Order history and transaction details
• Website usage data (such as cookies and analytics)

How We Use Your Information

We collect information for the following purposes:

• To process and fulfil orders
• To manage Partner and customer accounts
• To improve our products and services
• To communicate important updates relating to orders or accounts
• For internal record keeping

We do not sell or trade your personal data.

Data Security

We are committed to ensuring that your information is secure. Suitable physical, electronic and managerial procedures are in place to safeguard the information we collect online.

Third-Party Services

Some services used on this website may involve trusted third-party providers (such as payment processors or website infrastructure providers) who may process limited personal data in order to provide their services.

Your Rights

Under applicable data protection law, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data where applicable

Requests can be made by contacting us using the details below.

Contact

If you have any questions regarding this privacy policy or the personal data we hold about you, please contact:

VivaMK Network Ltd

Email: DS@vivamknetwork.com

2. Cookie Policy

VivaMK Network Ltd

This website uses cookies to improve your browsing experience and help us understand how visitors use our site.

What Are Cookies? Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit.

How We Use Cookies

We use cookies for the following purposes:

• To allow the website to function correctly
• To remember login sessions and preferences
• To analyse website usage and performance
• To improve our services and website experience

Managing Cookies

You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your settings to decline them if you prefer. Please note that disabling cookies may affect how the website functions.

3. Website Terms

VivaMK Network Ltd

These terms govern the use of the VivaMK Network Ltd website.

By accessing this website, you agree to comply with these terms.

Website Use

This website is provided for information about VivaMK products and services and for use by authorised Partners and customers.

You agree not to use the website for any unlawful purpose or in any way that may damage the website or interfere with other users.

Product Information

We make reasonable efforts to ensure product descriptions and information are accurate. However, product availability and specifications may change without notice.

Orders

Orders placed through the website are subject to acceptance and availability.

Additional terms relating to orders, delivery and returns may apply depending on the specific product or distributor relationship.

Intellectual Property

All content on this website including text, images, branding and design is the property of VivaMK Network Ltd unless otherwise stated and may not be reproduced without permission.

Limitation of Liability

While we aim to ensure the website operates correctly at all times, VivaMK Network Ltd cannot guarantee uninterrupted access and accepts no liability for temporary service interruptions.

Independent Partner Disclaimer

VivaMK products are distributed through independent Partners. Partners operate their businesses independently and are not employees, agents, or representatives of VivaMK Network Ltd.

While we aim to ensure accurate product information is provided, VivaMK Network Ltd cannot accept responsibility for statements, representations, or promises made by independent Partners that are not authorised or published directly by the company.

VivaMK Network Ltd reserves the right to suspend or terminate Partner access to its systems where policies or ethical standards are breached.